CORPORATE INFLUENCING GUIDELINES

Today's social media environment revolves around channels, formats and algorithms – but what really counts are the people behind them. ​

It's these individuals who give brands a face, a personality and a voice. Through their actions, they embody and convey our brand purpose.​

That's why targeted corporate influencing is becoming so important at MEIKO, too. Not just as a strategic way of strengthening brand perception, but also as a catalyst for reach, trust and connection.

We make a clear distinction between three different roles:​

Brand ambassadors get involved on their own initiative on a case-by-case basis, usually informally via their personal profiles, driven by genuine enthusiasm, pride or interest. They act as emotional amplifiers for the brand. Often, these are public figures or opinion leaders who use their personal influence and charisma to represent a brand.

External influencers act as independent opinion formers who are not directly tied to the company. They bring their own community, credibility and authority on relevant topics, helping the brand reach new audiences and expand its reach.

Corporate influencers are MEIKO employees. They communicate in purposeful ways, providing strategic support for the editorial plan through clearly defined roles, carefully coordinated topics and specific objectives. As genuine insiders, they show what the company stands for, helping to build trust among existing and potential customers, partners and new talent.

These guidelines focus specifically on corporate influencing.

CORPORATE INFLUENCER PROFILES

Platform Nutzung des Profils
Facebook Personal profile only where there is clear relevance in the target market; keep private content private. Corporate posts only in coordination with the HQ Social Media team
Instagram Personal profile with a credible mix of personal and professional content; MEIKO connection made visible through employer branding, events and storytelling
LinkedIn Primary platform for corporate influencing: personal profile with official job title (e.g. "Sales Manager, MEIKO Group"). Use for thought leadership, networking and sharing corporate content
YouTube Own channel only in exceptional cases and with HQ approval; instead, contribute to existing company channels and increase personal visibility through interviews, talks and customer testimonials

Remember:
Corporate influencers represent MEIKO through their personal/professional profiles. They act independently, but within the confines of the guidelines. Feedback, content coordination and critical cases always go through the HQ Social Media team.​

OBJECTIVES AND STRATEGIC INTEGRATION

Corporate Influencing is not a short-term trend – it's a long-term way to leverage:

  • trust – by using personal credibility to strengthen confidence in brand messages​

  • reach – by tapping into social, audience-relevant networks and recommendation effects

  • expertise – by positioning oneself within professional and industry discussions

  • engagement – by fostering genuine closeness to the target audience, locally and globally

Corporate influencing complements existing initiatives such as editorial planning, enablement structures and platform skills development.

PROFILE / WHAT THE ROLE REQUIRES

Not every employee is automatically suited to the role of corporate influencer. ​

To achieve the right combination of authenticity, strategy and visibility over the long term, a clear understanding of the role and well-defined requirements are essential. ​

This profile clarifies what’s expected and provides practical guidance for selecting and developing future corporate influencers and managing expectations.

Aspect Description Objective
Thematic alignment Connection to strategically relevant topics (e.g. sustainability, HR, innovation, service, internationalisation) A clear, easily recognisable TOPIC focus with real depth
Understanding of the role Independent presence as a distinct, communicative personality who is clearly connected to the brand Strike the right balance between personal style and brand identity
Qualification Participation in onboarding, guideline briefings, platform training and feedback loops Work confidently and consistently within the content process
Editorial rhythm At least one post per month; optional integration in monthly briefings or the editorial calendar Maintain continuity and visibility over time

DOS & DON’TS OF CORPORATE INFLUENCING

Corporate influencers operate in the public sphere, representing not only themselves, but also the MEIKO brand.

The following Dos & Don’ts provide practical guidance on the scope of corporate influencers' activities and the communication standards they are expected to meet.

The goal is to promote clear, confident and on‑brand communication across the social web.

Aspect Dos Don’ts
Presence and attitude Be authentic, open, relatable and inspiring Be patronising, distant or impersonal
Formats and content Use storytelling, behind-the-scenes insights, LinkedIn slides and trend commentary Use PR jargon or share posts without context or added value
Nurturing the network Reply to comments, initiate discussions Leave the profile inactive or disengaged for long periods

GOVERNANCE & ACCOUNTABILITY

A structured framework is the key to reliable results. ​

To make corporate influencing a credible and consistent part of a communication strategy, you need clearly defined ground rules, approval processes and points of contact. Governance safeguards quality, gives employees confidence, and ensures MEIKO remains a reliable and professional participant in the digital space.

Aspect Objective
Communication approval Officially approved role via HR/Comms; guidelines briefing required
Escalation procedure Clearly defined process for reporting critical content (e.g. via Comms, HR or line managers)
Feedback culture Feedback on impact and engagement; optional integration of reporting
Transparency and responsibility Every corporate influencer represents MEIKO – but not without oversight. It is essential to maintain a clear balance between individual responsibility and structured support

RULES (CHECKLIST)

ONBOARDING & COMMUNICATION APPROVAL

☐ Participation in mandatory CI briefing before becoming active​
☐ Official role confirmed by HR/Comms​
☐ Use of content packages provided by HQ

ESCALATION PROCEDURE

☐ Sensitive topics or legally contentious content to be reported immediately to Comms, HR or line management​
☐ No unauthorised publication or discussion of sensitive or critical content

FEEDBACK & REPORTING

☐ Feedback on impact, engagement and operational matters to be provided exclusively via the HQ Social Media team​
☐ Use of central dashboard (e.g. Facelift Data Studio) for reporting​
☐ Regular updates submitted to HQ on schedule

TRANSPARENCY & RESPONSIBILITY

☐ Act independently in accordance with the guidelines​
☐ New profiles, channels or campaigns only after prior coordination with HQ​
☐ Clear disclosure of company affiliation where relevant

SUPPORT & COORDINATION

☐ Each market organisation appoints a CI Lead as point of contact​
☐ CI Lead aligns local content with HQ guidelines​
☐ CI Lead ensures quality assurance and ongoing exchange with HQ

IDENTIFYING AND SELECTING EXTERNAL INFLUENCERS (BRAND AMBASSADORS)

This checklist provides the framework for a structured evaluation to identify suitable influencer personas for MEIKO. Based on criteria such as brand fit, professionalism, ethics, audience relevance and strategic impact, it lays the foundations for selecting external influencers or potential brand ambassadors that are a credible match for the brand.

Criterion

Do (criterion should be met)

Don't (warning sign)

Rationale / context

Brand fit

Themes closely related to MEIKO (e.g. food service, hygiene, sustainability, technology topics)

Influencers promoting lifestyle, beauty or irrelevant consumer products

MEIKO stands for B2B solutions, quality and clean technology – influencers should credibly convey these values

Tone & values

Relatable, factual, professional communication; respectful online interaction

Polarising rhetoric, irony without context, political or critical statements

Partnerships must never put MEIKO’s reputation at risk – shared values are essential

Target audience relevance

Reach within relevant segments (e.g. head chefs, infection control officers, hoteliers, technical decision-makers)

Reach only in consumer or entertainment sectors

What matters is not the total number of followers, but how closely they match MEIKO’s target audience

Quality of content

Strong visual standards, clear messaging, focus on topics that add value

Shaky videos, superficial posts, purely self-centred content

MEIKO stands for professional solutions – partners should reflect that professionalism in their content

Authenticity

Personal connection to the TOPIC or industry, credible stance

Purely promotional platform, heavily sponsored content without genuine interest

Authenticity and credibility are key to influencer marketing – especially in the B2B environment

Experience & competence in format

Personal connection to the TOPIC or industry, credible stance

Neglected profiles, no discernible posting strategy

Reliable partners can produce content skilfully and in line with brand standards

Engagement & dialogue

Active community, respectful interaction with followers

Purchased followers, minimal engagement or response

Engagement rates are often more meaningful than reach – conversation drives impact

Transparency & labelling

Proper disclosure of promotions, clear separation of personal and sponsored content

Misleading wording, failure to disclose collaborations

Legal compliance and credibility depend heavily on transparency

Willingness to collaborate

Cooperative attitude, open to briefings and feedback, keen to coordinate

Self-centred content, not open to feedback or coordination

Collaboration based on mutual respect is key for brand coordinators and communications teams

Long-term potential

Interest in ongoing cooperation, scope for brand allegiance

One-off campaign without strategic fit

The ideal scenario is building long-term brand partnerships with growing influence